Shipping Policy

At Uma Kitchenware, we are dedicated to providing you with a seamless and efficient shipping experience. Below are the details of our shipping costs, delivery times, and handling procedures for both domestic and international orders.

1. Shipping Costs

  • Free Shipping is available on all orders, regardless of location, for both domestic and international shipments.
  • Shipping charges are not applicable as we offer free shipping globally.

2. Delivery Times

  • We strive to deliver your products within 5 to 7 business days from the date of order confirmation.
  • Delivery times may vary depending on the shipping destination. International deliveries may take slightly longer, but we aim to provide an accurate estimate at checkout.
  • Please note that due to customs clearance, international shipments may experience slight delays.

3. Shipping Areas

  • We offer worldwide shipping to most countries and regions.
  • Please verify the shipping availability to your location at the time of order checkout.

4. Handling and Processing

  • All orders are processed and shipped within 1-2 business days from the time the order is placed.
  • Once your order has been shipped, you will receive a confirmation email along with tracking details (if available).
  • Orders are shipped through trusted courier services, and you will be able to track your package online.

5. Payment Method

  • Cash on Delivery (COD) is the only payment method available.
  • Please note that you will be required to pay the total amount for your order in cash at the time of delivery.
  • No other payment methods (such as credit cards or digital payments) are accepted.

6. Shipping Restrictions

  • Some countries or regions may have specific restrictions on certain products, and we may not be able to deliver specific items to these locations. If your order is affected, you will be notified and offered alternatives.

7. Delays and Issues

  • While we make every effort to meet our delivery timeframes, unforeseen delays may occur, especially during peak seasons or due to customs processing.
  • If you encounter any shipping-related issues, please contact our customer service team at [email protected], and we will do our best to assist you.

8. Contact Us

If you have any questions about shipping or delivery, feel free to contact us: [email protected].